Frequently Asked Questions

Frequently Asked Questions

At Stacks of Snacks Vending we attempt to anticipate any demand that our partner companies may have. It's just another way we make bringing beverage and snack service to your site as simple as possible. 



Is there a cost to my company for the vending equipment/service?
Stacks of Snacks Vending will provide the machines and service free of charge. There are NO FEE’s or monthly charges to have Stacks of Snacks Vending machines at your place of business.



How often do you come by and fill up the machines?
As often as needed. All accounts will be re-stocked a minimum of once a week.



What is the procedure if someone loses money in the machines?
Vending machines have a tendency to break down from time to time. We can supply a refund bank for on-the-spot refunds. Refunds will also be issued by our route drivers. 



If a machine has a problem how quickly do you respond to fix it?
Once a problem has been brought to our attention we generally respond quickly to resolve any problems. Keeping our customers happy and our vending machines stocked and functioning properly is our #1 priority.



Can we request specific products?
Of course, you can either request a specific product through our website or talk to your account representative. We want to offer the products your employees want.



Is there a contract?
No contract required, however if you need a contract we will provide a mutually agreed upon vending agreement. 



How long does it take for delivery/installation and what is the process?
We will be ready to go within 14 days of receiving your approval to move machines in. After we agree on a date, moving the machines in and getting them all set up and working should take no more than 4 hours. 



What are your service days and hours?
We provide service 7 days a week on call. Our trucks start very early in the morning every day and we have route technicians on call.


For additional information please feel free to email us at [email protected]

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